Frequently Asked Questions

Login Questions

I have forgotten my login and my password. How can I get into the member's section of the site?

 

Press Member Login (on the top right hand side of your screen).

You will be directed to a login page to enter your User Name and Password.

Click on the Forgot My Password button underneath the User Name and Password. You will be asked for your email address. A new, temporary, password will be sent to you if the email you entered is in the CTC database.

If you do not receive the new password, or, for any reason, this way does not work for you, call the help desk at 866-457-2582 and explain the situation. You will reach the support desk of ClubExpress, the company that helps us run our website. They'll be able to assist you.

Alternatively, email the CTC webmaster at ctcwebmaster@thectc.org.

 

 

I have forgotten my password, and my email address has changed. What should I do? 

 

Call the help desk at 866-457-2582 and explain the situation. You will reach the support desk of ClubExpress, the company that helps run our website. They'll be able to assist you.

Alternatively, email the CTC webmaster at ctcwebmaster@thectc.org.

 

 

Payment Questions

I let my membership lapse. Can I renew it via the website? 

 

Yes, you can.

When you login to the site, you will be taken immediately to a page that asks you to renew your membership. From here, you will be taken to a page that allows you to enter your payment via credit card, or print an invoice to mail in with your check payment.

Since your membership has expired, you will not be allowed to navigate the member section of the website until your payment has been processed.

 

 

How can I find out how much I owe The Chicago Tax Club for dues and / or events.

 

If you owe money to The CTC, you will see Payment Due next to the word Profile on the top right hand corner of your screen.

Click on these words, and you will be taken to the payment screen. This will show you how much you owe, and give you the option of paying the amount by credit card, or printing an invoice to mail in together with your check for the amount owed.

 

 

I want to make a payment by check. How do I do this? 

 

Make the check out to The Chicago Tax Club, and mail it to:

The Chicago Tax Club
c/o Irene Brajner
6536 Deer Lane
Palos Heights, IL. 60463-2272

 

 

 

Joining the Chicago Tax Club

For information on your eligibility and how to join, contact our Admissions chairperson (admissions@thectc.org)